JOB TITLE: Lead Behavioral Health Technician

DEPARTMENT: Residential Services

REPORTING TO: Behavioral Health Technician Supervisor

DATE: Rev. 06/2026

POSITION OVERVIEW

The Lead Behavioral Health supports clients in their daily living activities while also welcoming and orienting new residents, accompanying them to appointments, and ensuring proper documentation of important information. Responsibilities also include managing resources, training staff, addressing issues, and collaborating with the client and treatment team.

SCOPE OF RESPONSIBILITIES

• Welcome new residents to their assigned unit, providing unit orientation, reviewing the resident handbook, smoke/phone schedule, and ensuring that resident questions are answered in a compassionate, thorough manner. (Resident belonging inventory and check will be performed by BHTs)
• Enter memo into resident Carelogic chart, addressing relayed information to BHT staff to ensure all shifts/BHTs are aware.
• Ensure each unit has adequate linens available.
• Train and shadow new BHT staff.
• Monitor the resident’s self-administering medication.
• Complete weekend vitals and SOWS with withdrawal management residents by 8:00 am.
• First contact to address client/BHT problems in the unit.
• Complete work timely and accurately.
• Work effectively and collaboratively within a team environment.
• Demonstrates effective and respectful communication with peers, residents, and managers.
• Contributes to unit performance activities.
• If additional assistance is needed for Behavioral Health Technicians, the Behavioral Health Technician Supervisor will aid.
• Maintain admission/discharge data in Carelogic.
• Perform rounds to ensure residents are where they are supposed to be during programming hours.
• Perform other duties as assigned.

SKILLS AND QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge and Abilities

• Ability to display compassion, empathy, and calmness in all interactions.
• Ability to demonstrate competence in the skills (processes, procedures, and equipment) necessary to carry out assigned duties.
• Ability to work independently and in a collaborative team.
• Ability to multitask, with multiple requests being made at once.
• Ability to use good time management skills.
• Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, or government regulations.
• Ability to write end-of-shift reports, incident reports, life-skills reports, and any other documentation that may be developed.
• Ability to prioritize tasks and manage interruptions quickly and appropriately.
• Ability to navigate the unit computer, check emails, document reports into Carelogic, clock in and out for meals, perform daily scanning, and complete.
• Complete assigned online learning and training by due dates.
• Ability to communicate accurate information to the manager and other staff.
• Demonstrates Northstar Behavioral Health's Mission, Vision, and Values while adhering to policies, procedures, and safety guidelines.
• Demonstrate reliable attendance.

Position Requirements

• High school diploma or equivalent required.
• 1 Year of leadership experience

Physical Requirements

• While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear.
• The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. (The employee must occasionally lift and/or move up to 15 pounds).
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Keyboard data entry required.

This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.